quality
overview
Commitment to Quality, Safety,
Health, and Environment
At Cobra, there are three key elements of quality: customer, process and employee. Everything we do to be a world-class quality company focuses on these three essential elements.
Globalization changes the way our customers conduct business. We have to find a better way to exceed their expectations. This is why Quality Management System has become a part of our culture.
We believe that standardized processes and continuous improvement will result in higher product quality and, therefore, improve customer satisfaction. In 2001, Cobra was certified to ISO 9002:1994 by BVQI. One year later, in 2002, we upgraded our quality management systems to ISO 9001:2000.
We also believe that safe workplace, good environment, and healthy employees are key drivers of good processes and high quality products. Therefore, we implement many key activities and programs to promote the improvement of these key drivers, such as Quality Control Circle, Safety Control Circle, TIS18000, ISO14000, and so on.
All of these key activities are integrated into the QSHE Program, which is fully supported by CEO and Executive Management Team.